John Hornby
Experince:
Research Unit in Service Studies
December 2012 – Present (1 year 5 months)
I undertake research under the guidance of the lector. This involves both academic research and applied industry research. Areas of interest include new business models, hospitality, facilities management, sustainability, outsourcing and network theory/development.
August 2011 – Present Netherlands and International Sites
- International Hospitality Management
- Marketing and CRM using hospitality
- Economics
- Strategy
- Business Simulations
- Research Methods
November 2011 – November 2012 Netherlands and International Sites
I manage 18-20 direct reports within the faculty of International Hospitality Management. As academic year team leader I am responsible for the development and alignment of content both internally (between years) and with the industry. Internationally this extends to the management of 5 international campus sites for academic and content matters related to the second year of the program. Campuses include Qatar, Bali , Thailand, South Africa and Emmen.
General Manager and Operations Manager
International Hotel Management
2000 – 2010 U.K., Ireland and Africa
I have Held both middle management and senior operations management positions in hotels. This involved refurbishment projects, green field developments and classification changes. Operations on a daily basis were based around new openings and operations, system and process design
Projects:
CELTH Centre of Expertise Leisure, Tourism & Hospitality
September 2013
Tracking the Career Progression of Hospitality Management Graduates using open source data (Linkedin).
Auditing Instrument for Sustainability in Higher Education (AISHE)
July 2013
Currently the audit team are in the process of acquiring the accreditation for the International Branch Campus Sites. We continue as a project team to strive to have Sustainability as a distinctive feature within our program and intend to use this audit as a baseline measurement for our future endeavors
Recent Publications:
Hospitality Experience: An Introduction to Hospitality Management
Noordhoff Uitgevers, Groningen
Contributing author in the text, responsible for the 4th Chapter co-authored with Michael Chibili and entitled "Hospitality Beyond the Industry's Borders" which explicitly focuses on how hospitality experiences can be applied within other contexts other than the hospitality industry.
The editors of the book are Frans Melissen, Jean-Pierre van der Rest, Stan Josephi, and Rob Blomme with ISBN 978-90-01-81385
The Enterprise Model of Hospitality Management
Conference Paper: I- CHLAR Ecole Hoteliere Lausanne Switzerland
July 5, 2013
Education:
Doctor of Philosophy (PhD), Hospitality, Marketing (CRM) and Economics
2013 – 2019 (expected)
School of Management (SOM) - Part Time PHD Program
University Teaching Skills (UTS)
2012-2013
Waterford Institute of Technology
2010 – 2011
Foreign Direct Investment, Financial Management, Economics, Corporate Strategy, Seminar Series, International Marketing, Leadership Development, International Politics, Business Development, International Business Relationships, Research Paper Series.
Training level 6, Operational Training Techniques
2007 – 2007
CPT, Human Resources and Payroll
2004 – 2005
BComm, Management and Economics
1997 – 2001
- Level
- Undergraduate
- Experience
- Experienced
- First name:
- John
- Surname:
- Hornby
- Institution:
- Stenden University
- Current Post:
- Snr. Lecturer
- Highest Qualification:
- PHD (2nd year)
- Email:
- john.hornby@stenden.com
- Subject Specialism
- Marketing and CRM, Hospitality - Definition and application in different business contexts. Strategy, Internationalization, Economics, Research Methods (Surveys and Experimental Design)
Current Examiner Responsibilities
- 1. Name of Institution:
- NHTV Breda
- 1. Name of programme:
- BBA Hospitality (Presentations)
- 1. Examining Period (from/until)
- 2012-2013
Postgraduate External Examiner Experience
- 1. Name of Institution:
- N/A
- 1. Name of programme:
- N/A
- 1. Examining Period (from/until)
- N/A
Previous External Examining Experience
- 1. Name of Institution:
- N/A
- 1. Name of programme:
- N/A
- 1. Examining Period (from/until)
- N/A
